Complaints Disclosure.

At TCS Trade Cars (Midlands) Ltd, we are dedicated to delivering exceptional service to every customer. We recognise that there may be rare occasions when our service does not fully meet your expectations. If you experience any issues or feel dissatisfied, please contact a member of our team immediately so we can address your concerns and work towards a swift resolution.
If you have a general complaint:

For complaints relating to non-regulated activities - that is, anything concerning the dealership, sales, or after-sales - please contact us directly via email with the details and any supporting documentation. If you do not have an email account, you can telephone us or send a letter.

TCS Trade Cars (Midlands) Ltd
92-100 Darlaston Road, Walsall, WS2 9RE
Telephone: 07360 073883
Email: naztcsmidlands@gmail.com

Our management team is committed to resolving any issues or problems you have. Often, problems are quickly resolved within 24 hours, leaving customers satisfied with the service they received.
If you have a complaint regarding FCA regulated activities:
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123, or you can visit their website at www.financial-ombudsman.org.uk

Customer Reviews

See All

excellent service could not do enough for me explained everything and even posted my scarf back I left in the car. what nice guys they I will recommen... Read More

Sharon Jukes

Very professional staff and always helpful I bought about 4 cars off them been regular customer since 2015 can’t complain I always got the best deal... Read More

Naveed Akhtar

Professional service always we have always used this car sales place for all of our motor vehicle needs I bought 3 so far in past 5 years always sorte... Read More

Shaista Begum

Knowledgeable and passionate about their work, very enjoyable experience. I'd buy from them again definitely.... Read More

Joseph Michael

Very professional people and helpful staff ,bought two cars of them in past three years always go out of their way to help us and sorted the perfect d... Read More

Raja Talat Mahmood

Excellent customer service, very helpful staff car was exactly what I wanted at a good price, would definitely recommend :)... Read More

Lauren

Great service, friendly and helpful staff. Would definitely go back to them in future.... Read More

Anonymous

Thank you for your help 👍🏼

Anonymous

Excellent service and always willing to help when needed

Anonymous

Recently bought a VW golf from TCS and their service was fantastic, not knowing much about cars my self I was sceptical about the cars Cat S status an... Read More